Customer service sayings

For the board by the register. Short enough to read on the way to the floor.

The customer remembers how the answer felt, not how long it took.
Print as a sign
A greeting costs nothing and sells more than any sign.
Print as a sign
"Let me find out" beats "I don't know" every time.
Print as a sign
Every return is a second chance to keep a customer.
Print as a sign
Listen to the whole question before you answer the first half.
Print as a sign
If they had to ask twice, we already missed once.
Print as a sign
Walk them to the aisle. Don't point.
Print as a sign
The fastest fix is the one you don't have to explain.
Print as a sign
Price it fair, say it clearly, write it down.
Print as a sign
An honest "we can't" earns more trust than a vague "maybe".
Print as a sign
People come back to the shop that called them back.
Print as a sign
Thank them at the door like you meant it at the counter.
Print as a sign